Role Overview:

• Deal with compilation of visa applications
• Responsible for immigration matters which include lodging permanent residence visa and citizenship applications
• Liaise with the Immigration Department of various countries’ destinations, eg. Australia, Canada, New Zealand, United States, Europe, Malaysia, Singapore, etc.
• Attend to clients’ queries and completion of formalities when applications were processing and being approved subsequently.
• Research for information regarding immigration matters
• Meet up and liaise with clients to collect documents
• Other general administrative work
• Create and update data library

Qualifications:

Education Requirements

• Diploma Holder or A-Level graduate or Bachelor Degree Holder

Experience Requirements

• No experience is required as training will be provided
• Previous Customer services experience is preferred.

Skills

• Good spoken & written English communication skills

Competencies

• Strong attention to detail and accuracy are essential to enable multi-tasking and confidentiality
• Demonstrates professional, proactive and mature demeanour
• Recognizes and solves routine problems
• Team player
• Strong people relationship
• Independent